Author Archives: statusadmin

mail.his.com emergency maintenance 11/12/2017 – resolved

Because of an issue with the server that hosts mail.his.com, we had to perform an emergency backup and restore Sunday afternoon, 11/12/2017.  This caused incoming mail for his.com and hers.com addresses to go missing for a few hours.  We were able to re-deliver all of the missing mail, so no incoming mail was lost.  Depending… Read More »

Petya Ransomware Attack 6/27/2017

There is a nasty ransomware virus that exploits vulnerabilities in Microsoft Windows and Office that is spreading rapidly worldwide.  Once one computer on a LAN/WLAN is infected the virus can spread to other computers over the ethernet or WiFi. What you can do:  apply all of the latest Microsoft updates now. More information:  WordFence Blog … Read More »

Worldwide ransomware attack 5/12/2017

On May 12, 2017, hackers exploiting a vulnerability in Microsoft Windows have attacked a large number of PCs worldwide, including hospitals in the UK and elsewhere and have infected vulnerable PCs with “ransomware” demanding payment in order to unlock the infected computer.  The malware propagates by tricking email recipients into clicking on infected attachments.  Once… Read More »

Delayed mail to his.com and hers.com domains – resolved

Barracuda developed a problem today in their cloud layer, and some mail to addresses using the his.com and hers.com domain has been delayed.  Outgoing mail from those domains has not been affected. Barracuda is still working on the issue, but we’ve rerouted incoming his.com/hers.com mail and mail is coming in normally now.  There is undelivered mail in… Read More »

Sterling, VA – partial outage

3:15 PM 5/24/2016:  A file server has failed at our Sterling, VA data center and some web sites are down.  We are restoring the affected sites from backup and will follow up with site owners as the sites are restored. 5:40 PM 5/24/2016:  All sites affected by the hardware failure have been restored.

10/17/2015 – 11:00 AM – mail.his.com down – resolved

mail.his.com is temporarily down because of a hardware problem.   Check back for updates. 11:55 AM EDT – mail.his.com disk volumes are being checked for corruption.  Repair in progress. 12:10 PM EDT – disk check / repair continues … 12:27 PM EDT – repairs complete, mail.his.com back online 12:38 PM EDT – No mail was… Read More »

WordPress 4.3.1 Security Release

WordPress 4.3.1 is now available. This is a an important security notice affecting all previous versions of WordPress and we strongly encourage you to update your sites immediately. Being proactive in the protection of your site is of one of the most important aspects of having a solid web site security policy. This release includes… Read More »