A failed virus definition update caused delayed mail for accounts on mail.his.com and dc.his.com starting early Saturday morning, 10/22/2016. This problem was resolved at about 9 AM – no mail was lost, and all queued mail has now been delivered.
3:15 PM 5/24/2016: A file server has failed at our Sterling, VA data center and some web sites are down. We are restoring the affected sites from backup and will follow up with site owners as the sites are restored. 5:40 PM 5/24/2016: All sites affected by the hardware failure have been restored.
mail.his.com is temporarily down because of a hardware problem. Check back for updates. 11:55 AM EDT – mail.his.com disk volumes are being checked for corruption. Repair in progress. 12:10 PM EDT – disk check / repair continues … 12:27 PM EDT – repairs complete, mail.his.com back online 12:38 PM EDT – No mail was… Read More »
WordPress 4.3.1 is now available. This is a an important security notice affecting all previous versions of WordPress and we strongly encourage you to update your sites immediately. Being proactive in the protection of your site is of one of the most important aspects of having a solid web site security policy. This release includes… Read More »
If you have a his.com or hers.com email address, check the settings in your email software (smartphone/tablet/laptop/computer/etc.) and make sure that mail.his.com is set as the hostname for both incoming and outgoing mail. This has always been the correct setting, but for legacy reasons, using just his.com as the hostname has worked too. Starting October… Read More »
spam.his.com is doing an excellent job of blocking spam without stopping non-spam – the only false positives we’re seeing involve mail from bulk sources (overstock.com, alert.ema.dc.gov, etc., where many messages with the same content come in at once, which is characteristic of spam – you may find that you need to whitelist these if they’re… Read More »
We provide spam and virus filtering with all email accounts – you really can’t use email without it anymore. We’ve used Postini for our premium spam filtering since 2001 (twelve years!). Google bought Postini in 2007, and Postini continued to be excellent until about a year ago when we noticed that things were slipping –… Read More »