On October 19, 2026, a his.com customer account was hijacked and used to send phishing spam to a number of his.com addresses. This message had the title “You have a New Activity” and claimed that the recipient’s account had been logged into from Russia. The message contained a link to “Review Login Activity“. This led… Read More: Alert: phishing email sent from his.com account »
We’re working on a throughput issue with our upgraded Zimbra system. Incoming email may be delayed. We’ll post an update here when the issue is resolved. Update 5 PM: the problem was diagnosed and resolved, and mail delivery is now immediate.
We’ve been seeing email problems for some users with iPhones or iPads that have been updated to iOS 18. iOS 18.1, released on 10/28/24, reportedly fixes these bugs. If you’re using an iPhone or iPad that’s on a version of iOS 18 that’s less than 18.1, you should update now – this should resolve these… Read More: Apple iOS 18 – email problems – update to iOS… »
Phishing mail from forged address “billing2023@his.com” was received by some his.com mailboxes today, 11/28/2023. Most phishing messages like this one are blocked by our spam/virus/phishing filters, but some copies of this particular message got through. The body of the message looks like this, with the HIS logo. The message came from an IP number in… Read More: Phishing mail to his.com addresses from “billing2023@his.com” »
We’re seeing quite a few email messages that claim to be about an invoice you haven’t paid and have PDF attachments supposedly from Docusign that you’re supposed to look at. They’ll have subject lines like “Delayed Payment Penalty Notification”. You probably won’t recognize the supposed sender as somebody you do business with, and if you… Read More: Phishing mail with “Docusign” attachments »
We switched spam.his.com to to a new Barracuda server this morning 8/23 and this is why you may have received a message about “User Quarantine Account Information” this morning. You can use this information to log in, and you should also still be able to login to the SPAM quarantine at https://spam.his.com as before with… Read More: Spam filter upgrade »
We’re seeing a flood of “phishing” email – this is spam that is designed to trick you into revealing your login information for email, bank, PayPal, Costco or other important site. The quantity of this mail is up by several orders of magnitude, and while our spam filters block or quarantine 99+% of these, that… Read More: How to recognize “phishing” email »
We’re seeing an increased number of “phishing” email messages, where the bad guys are trying to trick you into entering your email account login info, where it’s used to compromise your account. Here’s an example of a message that appeared today. The “click here” takes you to a site in Indonesia where you’re prompted to… Read More: Phishing Email »
Verizon has been experiencing a widespread outage this afternoon, 2/9/2021, which has made it difficult to access some non-Verizon services, including some servers hosted by HIS, on AT&T. At 6:30 PM ET, the problem is starting clear, but there are gaps in connectivity from Verizon. According to https://downdetector.com, the problem is currently affecting Verizon users… Read More: Verizon Outage affecting access for Verizon customers – Resolved 11:36… »
We’ve just seen spam that’s supposedly from intuit.com (Quickbooks, etc.) with subjects like “Sales Receipt” or “Purchase Order Receipt” with an attached spreadsheet file. This is a malware attack designed to trick you into opening the spreadsheet, which will install malware on your computer. These are not from Intuit – most are from hacked servers… Read More: Malware warning – fake “Sales Receipt” email from intuit.com addresses »