We switched spam.his.com to to a new Barracuda server this morning 8/23 and this is why you may have received a message about “User Quarantine Account Information” this morning.
You can use this information to log in, and you should also still be able to login to the SPAM quarantine at https://spam.his.com as before with your email address and email password.
You may also receive 2 quarantine messages tomorrow 8/24 – this is expected.
The old SPAM Quarantine will still be available at https://cuda201.his.com for a few weeks should you need it to retrieve some messages.
Login with your email address and email password.
If you have any questions, contact our support: https://support.his.com