Spam Filter Glitch 6/5/23 – resolved
At 5:30 PM Monday 6/5/23 one of our vendors glitched and some mail to domains that we host was briefly blocked. That vendor was removed from the mix and the problem has been resolved.
Author Archives: Current Status
Spam filter upgrade
We switched spam.his.com to to a new Barracuda server this morning 8/23 and this is why you may have received a message about “User Quarantine Account Information” this morning. You can use this information to log in, and you should also still be able to login to the SPAM quarantine at https://spam.his.com as before with… Read More »
How to recognize “phishing” email
We’re seeing a flood of “phishing” email – this is spam that is designed to trick you into revealing your login information for email, bank, PayPal, Costco or other important site. The quantity of this mail is up by several orders of magnitude, and while our spam filters block or quarantine 99+% of these, that… Read More »
mail.his.com outage 9/18/21
Mail for his.com and a number of other domains is currently down and the problem has been identified. Incoming mail is queuing on backup servers and will be delivered when the problem is resolved. We’ll post updates here. Update 12:30 pm 9/18/21: this problem has been resolved. No mail has been lost – incoming mail… Read More »
Phishing Email
We’re seeing an increased number of “phishing” email messages, where the bad guys are trying to trick you into entering your email account login info, where it’s used to compromise your account. Here’s an example of a message that appeared today. The “click here” takes you to a site in Indonesia where you’re prompted to… Read More »
Verizon Outage affecting access for Verizon customers – Resolved 11:36 EST 2/10/2021
Verizon has been experiencing a widespread outage this afternoon, 2/9/2021, which has made it difficult to access some non-Verizon services, including some servers hosted by HIS, on AT&T. At 6:30 PM ET, the problem is starting clear, but there are gaps in connectivity from Verizon. According to https://downdetector.com, the problem is currently affecting Verizon users… Read More »
Malware warning – fake “Sales Receipt” email from intuit.com addresses
We’ve just seen spam that’s supposedly from intuit.com (Quickbooks, etc.) with subjects like “Sales Receipt” or “Purchase Order Receipt” with an attached spreadsheet file. This is a malware attack designed to trick you into opening the spreadsheet, which will install malware on your computer. These are not from Intuit – most are from hacked servers… Read More »
spam.his.com web interface down 4/14/2020 – resolved
The web interface on https://spam.his.com went down at 10:45 PM EDT 4/14/2020 during a planned software upgrade. We’re waiting for support from Barracuda. While we’re working on this issue, mail is flowing normally, but https://spam.his.com users can’t check their spam quarantines. Update: 11:42 EDT 4/15/2020 – Barracuda was able to resolve the problem and the… Read More »
Phishing email from “Zimbra Webmail Team”
We’re seeing more phishing email aimed at Zimbra accounts. This example came from a hacked account in Sri Lanka, claiming to be from “Zimbra Webmail Team”: Your Mail Box Exceeded it storage limit CLICK HERE TO UNBLOCK or use the link below Fill and click SUBMIT for more space or you won’t be able to… Read More »
spam.his.com links from quarantine email broken on some domains 3/11/2019 – Resolved
Update: this has been resolved as of 11 AM EDT, 3/12/2019 Clicking the link in spam.his.com quarantine notifications in some Browsers (Chrome, Firefox) may take you to a temporary error page. Logging in directly to https://spam.his.com works normally. We’re working with Barracuda to remedy this. In the meantime, log in directly to https://spam.his.com with your… Read More »