We’ve been seeing email problems for some users with iPhones or iPads that have been updated to iOS 18. iOS 18.1, released on 10/28/24, reportedly fixes these bugs. If you’re using an iPhone or iPad that’s on a version of iOS 18 that’s less than 18.1, you should update now – this should resolve these… Read More »
Phishing mail from forged address “billing2023@his.com” was received by some his.com mailboxes today, 11/28/2023. Most phishing messages like this one are blocked by our spam/virus/phishing filters, but some copies of this particular message got through. The body of the message looks like this, with the HIS logo. The message came from an IP number in… Read More »
We’re seeing quite a few email messages that claim to be about an invoice you haven’t paid and have PDF attachments supposedly from Docusign that you’re supposed to look at. They’ll have subject lines like “Delayed Payment Penalty Notification”. You probably won’t recognize the supposed sender as somebody you do business with, and if you… Read More »
We switched spam.his.com to to a new Barracuda server this morning 8/23 and this is why you may have received a message about “User Quarantine Account Information” this morning. You can use this information to log in, and you should also still be able to login to the SPAM quarantine at https://spam.his.com as before with… Read More »
We’re seeing a flood of “phishing” email – this is spam that is designed to trick you into revealing your login information for email, bank, PayPal, Costco or other important site. The quantity of this mail is up by several orders of magnitude, and while our spam filters block or quarantine 99+% of these, that… Read More »
We’re seeing an increased number of “phishing” email messages, where the bad guys are trying to trick you into entering your email account login info, where it’s used to compromise your account. Here’s an example of a message that appeared today. The “click here” takes you to a site in Indonesia where you’re prompted to… Read More »
Verizon has been experiencing a widespread outage this afternoon, 2/9/2021, which has made it difficult to access some non-Verizon services, including some servers hosted by HIS, on AT&T. At 6:30 PM ET, the problem is starting clear, but there are gaps in connectivity from Verizon. According to https://downdetector.com, the problem is currently affecting Verizon users… Read More »
We’ve just seen spam that’s supposedly from intuit.com (Quickbooks, etc.) with subjects like “Sales Receipt” or “Purchase Order Receipt” with an attached spreadsheet file. This is a malware attack designed to trick you into opening the spreadsheet, which will install malware on your computer. These are not from Intuit – most are from hacked servers… Read More »
The web interface on https://spam.his.com went down at 10:45 PM EDT 4/14/2020 during a planned software upgrade. We’re waiting for support from Barracuda. While we’re working on this issue, mail is flowing normally, but https://spam.his.com users can’t check their spam quarantines. Update: 11:42 EDT 4/15/2020 – Barracuda was able to resolve the problem and the… Read More »
We’re seeing more phishing email aimed at Zimbra accounts. This example came from a hacked account in Sri Lanka, claiming to be from “Zimbra Webmail Team”: Your Mail Box Exceeded it storage limit CLICK HERE TO UNBLOCK or use the link below Fill and click SUBMIT for more space or you won’t be able to… Read More »