If you have a his.com or hers.com email address, check the settings in your email software (smartphone/tablet/laptop/computer/etc.) and make sure that mail.his.com is set as the hostname for both incoming and outgoing mail. This has always been the correct setting, but for legacy reasons, using just his.com as the hostname has worked too. Starting October… Read More »
spam.his.com is doing an excellent job of blocking spam without stopping non-spam – the only false positives we’re seeing involve mail from bulk sources (overstock.com, alert.ema.dc.gov, etc., where many messages with the same content come in at once, which is characteristic of spam – you may find that you need to whitelist these if they’re… Read More »
We provide spam and virus filtering with all email accounts – you really can’t use email without it anymore. We’ve used Postini for our premium spam filtering since 2001 (twelve years!). Google bought Postini in 2007, and Postini continued to be excellent until about a year ago when we noticed that things were slipping –… Read More »
his.com and hers.com mailboxes on mail.his.com have been increased in size to 5 gigabytes. You can add disk storage if you need it for $1/gb/month. You can check your storage status by logging on to https://webmail.his.com and hovering your mouse over the bar under your name at the top of the screen. Tip: if you… Read More »
There’s a significant attack by a botnet on WordPress sites, where the bots are trying to guess the passwords of common admin logins. More info: http://arstechnica.com/security/2013/04/huge-attack-on-wordpress-sites-could-spawn-never-before-seen-super-botnet/ If you are using WordPress and are using a common username or a common password, change it immediately to something less obvious. Update your WordPress admin password when in… Read More »
In order to expand disk space to accommodate larger user disk allowances, Zimbra servers mail.his.com and dc.his.com will be taken offline briefly this weekend: mail.his.com – starting at 3 AM EDT, Saturday, April 6th – COMPLETED 5:20 AM April 6 dc.his.com – starting at 3 AM EDT, Sunday, April 7th – COMPLETED with no downtime.
We will be performing system upgrades at our Sterling, VA hosting location that will require reboots of some servers. Update: this work has been completed as of 12:00 PM 3/30.
mail.his.com will be rebooted on Sunday 2/10/2013 for maintenance at approximately 9 AM EST and will be unavailable for several minutes.
All Zimbra mail servers have been upgraded to Zimbra Network Edition 7.2.2, the current 7.x release.
This bogus email is making the rounds and seems to be slipping past spam filters at the moment. If you get one of these messages, delete it. The link in the message takes you to a form that asks you to enter your email address and password. If you do this, you can count on… Read More »